Reviews
State Farm® Agent Jessie Carlson
Our customers are the center of our universe and we're grateful for them.
If you're willing to share your experience about your interaction with our agency, it'll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
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What our customers say about us...
Cheryl Carnes
November 7, 2026
"I talked to Malisa about auto and renters insurance. She is the sweetest person, and was very knowledgeable about what I needed. I was referred by a friend, and I am so glad I followed her recommendation. Thank you again Malisa."
"Thanks Cheryl, we appreciate the kind words! We are thrilled to hear that Malisa was so helpful with your Auto & Renters insurance. We’re proud to serve our community in Albany, OR and the rest of the Willamette Valley, and honored to have great customers that refer such wonderful people like you to our office."
Edith Bartholomeusz
November 3, 2026
"Within minutes I had the quote. It saved me about 600 dollars per year of my homeowwners insurance. That choice was a no brainer."
"Thanks for the great feedback, Edith! Helping people with things like fast service and saving money on their auto and homeowners insurance is what we strive for. We appreciate the trust in us that led to the referral that brought you to our office here in Albany, OR!"
Christina Rezanow
October 29, 2026
"I appreciate how simple everything was when we switched from our previous provider. I feel like they actually want to save us money and they're so quick to respond."
"We’re so glad switching was simple and that you’ve felt supported by our team. Helping our customers find the right Auto & Renters insurance coverage and providing prompt service are important to us. We look forward to being here whenever you need us!"
Beth Timmons
October 28, 2026
"Fantastic follow through and communication. Every single person I work with is amazing. Best decision I made to switch to Jessie Carlson's office in Albany."
"Thank you so much for the kind words! We’re delighted you made the switch to our office here in Albany. We’re always happy to help with updates, answer questions, and take care of anything else you need. We truly appreciate your trust and support!"
Angie Foster
October 5, 2026
"Informative quick and respectful of my time highly recommend 🇺🇸"
"Thank you so much for the review! We are absolutely thrilled that your sister connected us. It was a pleasure helping you navigate your options and get your insurance set up."
Audrey Nordman
October 5, 2026
"They were friendly, and was able to answer all of my questions."
"We appreciate you taking the time to share your experience! Word-of-mouth referrals from our current clients are the highest compliment our team can receive. Malisa and the rest of our Albany office strive to deliver that trusted, "Good Neighbor" service to everyone who walks through our doors. We’re so glad we could make setting up your new coverage a positive experience. Thank you for choosing us!"
DG
September 8, 2026
"A great quote with a historically impressive company! And writing the policy was painless and efficient."
Bonnie
July 23, 2026
"Well first off ashley is the best! She was a noble kind of girl and explained everything. So well to me that I finally understood insurance. And the office people were very kind and I really had a good experience with them. And I got a good rate, I got a good rate on my auto insurance. Even after a collision, so I'm pretty happy with it. Thank you ashley. She also hooked me up with renters.Insurance, good coverage for a good price . And my friend who went in with me also is switching his insurance to state farm from another company. Ashley is very knowledgeable in her profession, and she explained everything so clearly and just wonderful people there."
Sonja
June 3, 2026
"Ashley Morier is pleasant to work with. She's very personable, informative & efficient. We're switching over from another insurance provider, it's been an easy transition so far. We're happy that she is our new person of contact as we were HIGHLY dissatisfied with the other company's communication, service & rates.."
"We are grateful for your 5-star review, Sonja! Thanks for taking a moment to share your positive rating of State Farm Agent Jessie Carlson’s Team here in Albany . "
Rita Rehana
May 30, 2026
"Had the best communication with Malisa! She was responsive and informative. She helped me and my husband save more money by bundling our home and auto. Highly recommend this State Farm office for a swift and professional experience."
Stefin Gaserude
May 12, 2026
"Ive had a great experience with every rep I've talked to and needed info or really anything. Luckily I havnt had any actual accidents or need to use any of the services but thats a great thing. Kari was a wonderful and ery pleasant person to help me add a new vehicle with great follow up and follow through! Highly recommend this office for for car and renters insurance, Im sure they offer more but thats all I need from them right now and have no doubts if I needed more from them that they will deliver the same great service and expertise."
Mike Volland
April 13, 2026
"I have never had insurance though State Farm it was excalty what I hoped it would be. Had the best welcome felt like a genuinely had a good neighbor agent. I was in a bit of a rush so for me being in a hurry went perfect. Due to workload and making it in on-time before closing. They were quick and moving forward with the coverage plan etc. Thank you Jessie wish I could meet Jake put me on the list hahaha😆 Looking forward to the future a day our other insurance needs."
Jamie Cross
April 11, 2026
"Jessie and his team have been my insurance agents for 9 years and have always looked out for me. I trust their guidance and counsel when it comes to managing the inherent risk related to my most important items...me, my house and my vehicles. I highly recommend that Jessie and his team become your insurance partners."
DeAndre Coleman
February 25, 2026
"The best customer service ever. Always helpful and you can tell they care about their customers."
Pamela Platt
February 24, 2026
"Great people!"
Katherine Bateman
February 24, 2026
"I have been with this agent for years but recently had to add a car and was reminded how professional, kind, and quick they are. They are always happy to answer questions and explore options for you."
Shawn Reese
February 20, 2026
"They are always so friendly and can answer all my questions."
Westin Martin
February 14, 2026
"Malisa was very helpful and answered all of my questions confidently. The best part was that she was able to get my home insurance $1,000 cheaper than what I currently pay."
Scott Coons
February 9, 2026
"Ashley was great to work with! Thank you so much."
"Thanks for choosing us, we appreciate it!"
Kelley Hausotter
February 2, 2026
"Always pleasant going into their office when needing something done. Been with them for 20 years"
"It's been a pleasure having you as a customer for so long, thank you!"
Pam Taylor
January 23, 2026
"Quick and outstanding service picking up new car on policy!"
Michelle Landers
January 22, 2026
"There is a lot of personal information to be shared with your agent. These agents become family. Melissa is the best!"
Marianne Hobbs
January 22, 2026
"They are very helpful and accommodating and they listen to what you have to say"
Donna Smith
November 22, 2025
"They are amazing, I have had this company for years, they have always treated me great, took care of me in all my problems"
Tracy Swayngim
September 17, 2025
"Great experience that particular office is the one i went to, very welcoming agents felt like family and they look to get you the best deal and are kind an explain the options for your benefit TRUE PROFESSIONALS & just great people, make the change join STATE FARM !!!"
"Thank you for taking the time to share your experience with our office. We are glad to know you had a great experience with Malisa and we were able to help you. If you ever need anything in the future, please don’t hesitate to reach out. We are here to help! "